Google Nest Community

canragu · 02-13-2023

I received an email from Google Nest today claiming they know that there are issues with our nest thermostat and said Nest will replace the thermostat with no charge. Which is true. We have previously called Nest last month and received no help. Toda...

canragu · 03-22-2023

Nothing has been resolved yet regarding my Nest Thermostat. Remember that Nest emailed me first and told me that my Nest is faulty and it needs to be replaced free of charge. The number given to me is inactive. Customer service is non-existent. This ...

canragu · 03-16-2023

Jenelyn I never received a case number. I never talked to Nest reps at all. I received an email about our Nest thermostat being defective and to call the above number which is out of order. We're hanging in limbo here.

canragu · 03-06-2023

Jenelyn, we are now back home and here is our serial number as requested from you. I look forward to your response.

canragu · 02-20-2023

Hi, I am replying to an email we received from Jenelyn regarding an email we received from Google Nest. You requested the serial number of our nest thermostat, but we are out of town for a few weeks. I'd like to get this issue resolved when we return...

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Customer Service email with inactive phone number

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Re: Customer Service email with inactive phone number