Google Nest Community

Reitsma · 11-20-2023

I have 3 nest protect 2nd gen.All three were suddenly offline.I only get 1 on the WiFi network.When I want to connect the other 2, I get the error code p013 or p024.I have gone through all the steps to solve the problem, but they do not come online. ...

Reitsma · 01-11-2024

Still no solution for my problem.And I think I`m not the only one.One protect is online and 2 are offline.I`m very dissapointed in the support!Brgds, Oebel

Reitsma · 11-30-2023

It is frustrating that there is no solution to this problem of connecting the protects.In my opinion, this should be simpler for this quite expensive equipment.In addition to the 3 protects, I also have a Nest thermostat and a Nest wired video doorbe...

Reitsma · 11-26-2023

Hi Emerson,What do you mean bij "what is the status of the light....."?When I press the button, the light is blue.Ipv6 is turned on in the router and working.I have latest original firmware in my Netgear R7800 routerI reset them by pressing the butto...

Reitsma · 11-24-2023

Hi Jenelyn,Thank you for your help but I have already done everything you also mentioned on the support website.1 of the protects is online. I connected this to the network via my Nest doorbell. This works as it should.I eventually reset the other 2 ...

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2 of 3 Nest protects offline

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